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TireDonkey24/7 instant tire quoting and bay booking for your shop.Chat with us

FOR INDEPENDENT TIRE & SERVICE SHOPS

Missed the call?
Keep the
customer.

ROLL-E texts back missed callers, gives your tire prices and helps them book. Your counter gets the details.

Your number. Your prices. Your team in control.

EXAMPLE TIRE & SERVICE
TEXT TO THE CUSTOMER

Winter tires for the Civic?

4 installed: $520Made-up example price, before tax

Thursday at 10 works.

SAMPLE BOOKING

Ready for
the counter.

Customer
Alex
Vehicle
2019 Civic
Visit
Thu · 10 AM

Text + email to your team

Made-up example. No real booking is created.

Catch the missed call.Share your prices.Fill in your counter.

ONE CALL. THE WHOLE STORY.

From the ring
to your counter.

Tap each step to see what the customer gets, and what reaches your team.

STEP 1 OF 4

The phone rings. You are with a customer.

Keep helping the person at your counter. ROLL-E follows up with missed callers by text, so they can get help while you keep working.

Missed callEXAMPLE

Incoming call Example Tire & Service No answer at the counter

AT THE COUNTER

No booking yet

Fictional customer, price and time. These buttons only change the example. They do not send messages or book a visit.

THE RIGHT HELP FOR THE REQUEST

Tires, service,
or a question for your team.

CUSTOMER TEXT
“What do winter tires cost for my car?”

Your tire prices. No guesswork.

ROLL-E helps find the tire size, gives your shop’s prices and offers open times. The customer can get a quote and book without waiting for a call back.

Your prices. Your booking rules. No made-up quotes.

FITS A REAL SHOP

Keep the way
your shop works.

Less time on the phone. More time for the customers and work in front of you.

01

Keep your number.

Your team still answers the phone. Forward missed, busy or after-hours calls to ROLL-E. Customers get help by text while your team keeps working.

02

Get the booking details.

Your counter gets a text and email with the customer, vehicle, request and time. Your team has what it needs to get ready for the visit.

03

See what happened.

Your shop portal shows conversations, appointments and counter notes. Your team can read the details, then contact the customer directly.

See who asked, what they needed and what was booked, all in one place.

A CLEAR START

Try it with
your shop.

14 days free. No setup fee.

Check trial details
CURRENT OFFER · CANADIAN DOLLARS

$400 every 4 weeks

For the first 10 founding shops.
Regular price: $500 every 4 weeks.


First charge: day 15. Then every 28 days.

Common questions

A few things you may want to know.

Can I keep my phone number?

Yes. Keep your shop’s number. Your team can answer as usual, and ROLL-E helps when you miss a call.

What happens when we miss a call?

The caller can leave a message, then ROLL-E follows up by text to answer questions, quote tires and help them book. If the caller uses a landline, your team gets a note to call them back.

Does it answer calls like a person?

ROLL-E helps by text after a missed call. It also answers customer texts and website chat. Calls get your greeting and voicemail.

Who controls prices and appointment times?

You do. ROLL-E uses your shop’s prices, hours and booking rules. If it does not have a price, it sends the request to your team.

Can my staff step in?

Yes. Your team gets the customer’s details by text and email, and can contact them directly. The shop portal keeps the conversation, appointment and notes together.

What if I do not have tires on my website?

You can still start. ROLL-E can quote from your shop’s price list. If you want a tire catalog on your website, chat with our team.

Can customers book service visits?

The website booking form lets customers book tire installs, seasonal swaps, flat repairs, tire pressure sensor service and alignments. Repair questions go to your team with the customer’s notes.

Where do appointments go?

Your counter gets a text and email with the customer, vehicle, request and time. You can also see the booking in your shop portal.

What if ROLL-E does not know the price?

It does not guess. It tells the customer your shop will follow up, then sends your team the request and contact details.

What do we need to get started?

Your prices, services, hours and booking rules. We help with setup so ROLL-E knows how your shop works.

How does the free trial work?

Try it with your shop for 14 days, with no setup fee. Check the trial details before signing up, or ask our team any questions.

What is the fee?

The current offer is CAD $400 every four weeks for the first 10 founding shops, then CAD $500 every four weeks. There is no setup fee. Your trial details show the price and charge dates.

How does the $10,000 guarantee work?

It is based on invoiced work from customers who spoke with ROLL-E. Bookings alone do not count as sales. See the trial details for how it works, or ask our team.

Can I cancel?

Yes. Contact our team before your next renewal. To avoid the first charge, cancel during your free trial.

Can I pause for the slow season?

Chat with our team about a seasonal pause and when you would like to start again.

What if a customer needs a person?

ROLL-E sends the request and contact details to your team. It leaves repair advice, urgent issues and prices it does not have to the people at your shop.

Chat with us

Have another question? Email us or book a 15-minute chat. No pressure to sign up.